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You must be 19 years of age or older to buy lottery tickets and use the services on NorthernPrize.com.

By confirming, you declare that you are at least 19 years old and eligible to participate in Canadian lottery schemes.

Privacy Policy

Last Updated: January 07, 2026

NorthernPrize ("we," "us," or "our") is a licensed Canadian online lottery ticket operator. We provide a secure digital channel for eligible players to buy official lottery tickets and participate in regulated lottery draws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit northernprize.com or use our online ticket sales and related services.

As an authorized lottery operator in Canada, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy and gaming regulations that govern online lottery ticket sales.

1. Information We Collect

We collect information that is necessary to verify your identity, process the purchase of official lottery tickets, manage your winnings, and comply with legal and regulatory obligations. This includes:

a. Personal Identity Information

  • Full legal name.
  • Date of birth (strictly to verify you are 19+).
  • Residential address (to verify Canadian residency and eligible jurisdiction).
  • Government-issued ID details (for account verification and large prize claims).

b. Contact Information

  • Email address.
  • Phone number.

c. Financial Information

  • Payment method details (credit card tokens, bank account information for withdrawals). We do not store full credit card numbers on our servers; they are processed by secure, PCI-compliant third-party payment gateways.
  • Transaction history (ticket purchases, winnings, withdrawals, refunds).

d. Technical & Location Data

  • IP address and device information.
  • Geolocation data (used to confirm that you are physically located within an authorized Canadian jurisdiction when buying tickets).
  • Browser type and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes in connection with our role as an official lottery ticket operator:

  • Account Management: To create, maintain, and secure your NorthernPrize player account.
  • Age & Identity Verification: To confirm you are of legal gambling age (19+) and eligible to participate under Canadian and provincial rules.
  • Ticket Sales & Transaction Processing: To process the purchase of official lottery tickets, register your entries in the official lottery system, and facilitate prize payouts.
  • Regulatory & Legal Compliance: To comply with anti-money laundering (AML) obligations, licensing conditions, and reporting requirements to lottery corporations and regulators.
  • Customer Support: To respond to your inquiries, investigate complaints, and resolve technical issues related to your account or tickets.
  • Service Communication: To send confirmations of ticket purchases, account updates, and draw result notifications, and—where you have provided explicit consent—inform you about promotions and service updates.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to support secure online ticket sales and improve your experience on NorthernPrize.com.

  • Essential Cookies: Required for core site functionality (for example, keeping you logged in while you complete a ticket purchase).
  • Functional Cookies: Remember your preferences such as language, province, or display settings.
  • Analytics Cookies: Help us understand how players use our site so we can improve performance, usability, and reliability.

You can control cookie preferences through your browser settings. However, disabling essential cookies may prevent you from logging in or purchasing tickets through our platform.

4. Disclosure of Information

We do not sell, trade, or rent your personal information. We may share data only in the following circumstances, and always in connection with operating NorthernPrize as a licensed ticket sales channel:

  • Service Providers: With trusted third parties that assist in processing payments, verifying identity, hosting our systems, or providing customer support—subject to strict confidentiality and data protection obligations.
  • Provincial Lottery Corporations & Regulators: With official lottery operators and gaming regulators, when required by licensing conditions and reporting rules.
  • Legal Requirements: When required to do so by law, court order, or a competent governmental or regulatory authority.

5. Data Security

We implement robust security measures tailored to the handling of financial and gaming-related data for online ticket purchases:

  • Encryption: All information transmitted between your browser and our servers is protected using Secure Socket Layer (SSL) encryption.
  • Access Control: Access to personal and transactional data is restricted to authorized personnel on a need-to-know basis.
  • Secure Infrastructure: Data is stored on secure servers located in Canada or jurisdictions with comparable privacy protections.

Although we use commercially reasonable safeguards, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the purposes of satisfying legal, regulatory, accounting, and reporting requirements. For example, transaction records related to ticket purchases and payouts may be retained for a minimum of 7 years in accordance with tax and AML regulations.

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Withdraw Consent: Withdraw your consent to receive marketing communications at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy authority if you believe your rights have been infringed.

8. Protection of Minors

Our online lottery ticket services are strictly prohibited for individuals under the age of 19. We perform age verification checks as part of our account creation and ticket purchase processes. If we become aware that personal information has been collected from a minor, we will delete the data and close the associated account as soon as reasonably possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, our operations, or the services we provide as a licensed ticket operator. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice through your account or by email.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data in connection with online lottery ticket sales, please contact our Privacy Officer:

Email: [email protected]
Address:
NorthernPrize Privacy Department
123 Lottery Way, Suite 400
Toronto, ON, M5V 2H1
Canada